Services Policy

Bulk Orders

If the available product quantity shown online does not meet your requirement, please contact our Service Team through any of our contact channels. We’ll be happy to discuss your needs and arrange the required quantities.

Bulk orders can take up to 4 weeks of processing time before shipping depending on the order quantity. Order processing starts after the invoice with 50% amount is paid.

Special Requests

PartyPop can accommodate special requests for gift products or hampers, including custom styles and printed merchandise. Contact our Service Team to share your requirements, and we’ll work with you to create the perfect solution.

Once the details are finalized, a quote will be provided. Upon acceptance, a “Special Order” invoice will be issued to process the request.

Personalized Gift Items

Custom prints, packaging, greeting cards/notes, and other customization requests can be arranged at an additional cost. Contact our Service Team to discuss your customization need or leave the customization details in the 'Personalization' box in the cart.

Personalized items can take up to 12 business days for processing, then shipped.

In case of additional costs, a quote will be shared and a separate “Personalization” invoice will be issued upon quote acceptance. Order processing will start upon full payment of the invoice amount.

Multi-Address Delivery

We can deliver gift hampers to multiple addresses.

Shipping charges apply per address for multi-address deliveries. Contact our Service Team to share the address list and we’ll take care of the rest.

A consolidated quote will be provided, followed by a “Special Delivery” invoice once the quote is accepted. Order processing will start upon full payment of the invoice amount.

Business Invoicing

For bulk orders and special requests placed by businesses, we offer business invoicing options.

A 50% advance payment is required to process the order. The remaining balance must be paid in full after delivery.